TOM Insights

Target Operating Model Strategy and Innovation: Corporate & Transaction Banking

For corporate and transaction banking, 2023 is a challenging operating environment due to the geopolitical and macroeconomic challenges, rate rises, and sharp increase in inflation. However, corporate and transaction banking can sail through the current fog of uncertainty and reposition for a prosperous future. Transaction and corporate banking has stood firm despite the market uncertainties, …

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Target Operating Model Strategy and Innovation: Insurance

Strategic opportunities such as digitalisation and international expansion are available to insurers to achieve sustainable growth, and cost reduction, meet customers’ expectations and innovation. But, could your operating model maturity be standing in the way? Every business not only needs to identify the maturity of their capabilities that may enable them to operate from their …

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Target Operating Model Strategy and Innovation: Investment Banking

The investment banking industry is likely to face a unique series of challenges in 2023. These are likely to be the result of the geopolitical and macroeconomic conditions involving high interest rates worldwide. Strategic opportunities such as digitalisation and international expansion are available to insurers to achieve sustainable growth, cost reduction, meet customers’ expectations and …

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Target Operating Model Strategy and Innovation: Capital Markets

The capital market industry proved to have a strong resilience and showed positive financial results through 2022, allowing it to strengthen investments for change. Strategic opportunities such as simplification and design for efficiency, enhancing data management, and utilising regulatory pressure as a catalyst for innovation, as well as seeking digitalisation of their operating models for …

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Target Operating Model Strategy and Innovation: Speciality Insurance

The state of the world economy remains uncertain brought about by several factors such as a sharp rise of inflation and supply chain disruptions due to the war in Ukraine. Most insurance carriers have demonstrated remarkable flexibility and resilience in overcoming the impact of these challenges. Strategic opportunities such as digitalisation, customer-centricity and international expansion …

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Target Operating Model Strategy and Innovation: Retail Banking

The wealth management industry is facing a challenging operating environment due to the geopolitical and macroeconomic challenges, rate rises, and sharp increase in inflation. Meanwhile, customers are increasingly expecting better services and shift to client-centricity. Wealth managers are in the process of rethinking their business and operating models to meet their scalable, customer-centric, cost-effective objectives. …

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Target Operating Model Strategy and Innovation: Wealth Management

The wealth management industry is facing a challenging operating environment due to the geopolitical and macroeconomic challenges, rate rises, and sharp increase in inflation. Meanwhile, customers are increasingly expecting better services and shift to client-centricity. Wealth managers are in the process of rethinking their business and operating models to meet their scalable, customer-centric, cost-effective objectives. …

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Target Operating Model Strategy and Innovation: Asset Management

The asset management industry is facing a challenging operating environment due to the geopolitical and macroeconomic challenges, rate rises, and sharp increase in inflation. Some firms respond better than others to these unprecedented challenges. Firms continue to invest in digital transformation with new technology that improves the customer experience and achieves operational efficiencies. They are …

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Target Operating Model Strategy and Innovation: London Market Insurance

The state of the world economy remains uncertain brought about by several factors such as a sharp rise of inflation and supply chain disruptions due to the war in Ukraine. Most insurance carriers have demonstrated remarkable flexibility and resilience in overcoming the impact of these challenges. Strategic opportunities such as digitalisation, customer-centricity and international expansion …

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