Consulting Approach

Delivering the fastest and most cost-effective way of successfully realising benefits regardless of industry, geography, complexity and size of your business
“ Delivering the fastest and most cost-effective way of successfully realizing benefits regardless of industry, geography, complexity, and size of your business”.

For many years, organizations have grown dependent on traditional consulting firms, which are not only very costly but whose methods are rooted in the past. The increasingly competitive and fast-changing business environment of today requires innovative and disruptive approaches to help organizations to overcome tomorrow’s challenges.

Today, in the face of uncertainty and challenges, organizations face the danger of acting with yesterday’s logic and consequent irremediable failures.

I pioneered the Business Architecture and Target Operating Model discipline since its start in 2008. Throughout my extensive experience, I have developed innovative and disruptive approaches that, not only have they been approved by global organization boards but also have enabled me to achieve the next level of “out of the box” methods and solutions.

Each organization is unique and has unique needs. The aim is to understand the current state and determine what they need as part of a customized operating model.

Level 1: Strategy Formulation

A business strategy creates a vision and direction for your whole business, and the most important reason is that your business must have a strategy to survive in uncertain times and when faced with market challenges.

So, a business needs a strategy because it creates a vision and direction for the whole organisation. They can also create a competitive advantage and ultimately understand where the business is going in the future.

Unless a Business gets into the action of transforming its ideas into a reality, then the only thing they have is a need, desire, aspiration or concept.

Level 2: Business Models & Ops Models

Every business needs to identify its differentiating capabilities that enable them to operate from its strengths. This should be part of their current blueprint, a model they may always use to leverage their future strategies against.

Key Components:

a) Data: A good data operating model helps to break through the organizational and technical silos within a business. It builds upon the business model and addresses how data is being treated across organizational processes, all the way from data collection, cleansing, and enrichment to the sharing and use of data.

b) Processes: Increased process integration across divisional units and functional areas reducing duplication of effort. Through standardization, organizational learning can be leveraged across the organization. Systems and data become transparent and more useful, and employees can better link their pieces to the rest of the puzzle.

BPO Models, BPM Tools, Business Process Architecture, Process Design, Capability Model.

c) Organization Design: The organization design model transforms complex enterprise ecosystems into flexible and agile organizations that can rapidly respond to external developments to achieve strategic objectives. An example of organisational design programs involves digitalization.

d) Technology: Development of integration layers to enable services to be delivered across multiple channels (and their associated touch points) to avoid creating information siloes. 

Investment in technologies that allow data to be interrogated so that analytics will provide actionable insight. 

Technology Architecture, IT Operating Models, Digitalization.

e) Governance: Defines the decision-making and delegation of authority and creates the framework that balances stakeholder interests and risk mitigation.

f) Metrics: The ability to turn raw company data into actionable intelligence is at the core of today’s successful businesses.

Data is increasingly important to everyone’s job role. Its value is in helping people do their jobs better, improve efficiencies and customer service, counter competitors and increase profit margins.

Level 3: Strategies

Businesses are not only facing increasing demands to execute change or transformation faster than ever before but they are also forced to adopt innovative approaches to overcome tomorrow’s challenges that keep them apart as a differentiator from their competitors.

Thus, they have to quickly adapt to implement new technologies, digitalization, platformification, new marketing channels, growth strategies, M&A, the economy of scales, outsourcing, cost reduction strategies, and compete on a global scale.

Strategy Execution matters because the difference between successful businesses and failed ones lies in the execution of a strategy or idea.

It’s not even a debatable thought, that if there’s no execution in place, ideas will just wither and die. An example in nature, for example, is like a seed needs water, sunshine, and soil for it to thrive, an idea or strategy needs action or execution for it to blossom. Without efficient execution, a business idea may always remain as a concept or thought.

However, performing a strategic review, analysis, and planning does not mean that businesses have a winning strategy. Success lays in the execution of a strategy. 

Strategies include the creation of an economy of scales, centralization, niche creation and differentiation strategies, uniqueness, growth, revenue generation, and cost reduction strategies.

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