Insights

Target Operating Model Strategy and Innovation: London Market Insurance

The state of the world economy remains uncertain brought about by several factors such as a sharp rise of inflation and supply chain disruptions due to the war in Ukraine. Most insurance carriers have demonstrated remarkable flexibility and resilience in overcoming the impact of these challenges.   Strategic opportunities such as digitalisation, customer-centricity and international …

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Target Operating Model Strategy and Innovation: Asset Management

The asset management industry is facing a challenging operating environment due to the geopolitical and macroeconomic challenges, rate rises, and sharp increase in inflation. Some firms respond better than others to these unprecedented challenges.   Firms continue to invest in digital transformation with new technology that improves the customer experience and achieves operational efficiencies. They …

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Target Operating Model Strategy and Innovation: Wealth Management

The wealth management industry is facing a challenging operating environment due to the geopolitical and macroeconomic challenges, rate rises, and sharp increase in inflation.   Meanwhile, customers are increasingly expecting better services and shift to client-centricity. Wealth managers are in the process of re-thinking their business and operating models to meet their scalable, customer-centric, cost-effective …

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Target Operating Model Strategy and Innovation: Retail Banking

The retail banking industry has to deal with huge challenges such as sharp increase inflation, higher rates and lower growth due to macroeconomic and geopolitical events.   At the same time, retail banking customers are expressing higher demands. They are, more specifically, demanding a better cross-channel and services experience. To meet their customer requirements, the …

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Target Operating Model Strategy and Innovation: Corporate & Transaction Banking

For corporate and transaction banking, 2023 is a challenging operating environment due to the geopolitical and macroeconomic challenges, rate rises, and sharp increase in inflation. However, corporate and transaction banking can sail through the current fog of uncertainty and reposition for a prosperous future.   Transaction and corporate banking has stood firm despite the market …

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Target Operating Model Strategy and Innovation: Commercial Banking

The state of the world economy remains uncertain, brought about by several factors such as a sharp rise of inflation, supply chain disruptions due to the war in Ukraine, and changes in monetary policy all over the world.   Despite all of this, commercial banking and the financial industry is going through massive transformation driven …

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Target Operating Model Strategy and Innovation: Capital Markets

The capital market industry   proved to have a strong resilience and showed positive financial results through 2022, allowing it to strengthen investments for change.   Strategic opportunities such as simplification and design for efficiency, enhancing data management, and utilising regulatory pressure as a catalyst for innovation, as well as seeking digitalisation of their operating models …

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Target Operating Model Strategy and Innovation: Investment Banking

The investment banking industry is likely to face a unique series of challenges in 2023. These are likely to be the result of the geopolitical and macroeconomic conditions involving high interest rates worldwide.   Strategic opportunities such as digitalisation and international expansion are available to insurers to achieve sustainable growth, cost reduction, meet customers’ expectations …

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Target Operating Model Strategy and Innovation: Insurance

Strategic opportunities such as digitalisation and international expansion are available to insurers to achieve sustainable growth, cost reduction, meet customers’ expectations and innovation. But, could your operating model maturity be standing in the way?   Every business not only needs to identify the maturity of their capabilities that may enable them to operate from their …

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The 2023 Economic Outlook and Innovation: Retirement and Pensions

  Four years have passed since the pandemic broke out in 2019, and the global economy hasn’t yet stopped undergoing unexpected and unprecedented disruptions. Despite these turbulent few years that the pandemic has caused, we’ve continued to not only face pandemic-related disruptions, but also the situation has been exacerbated by the war in Ukraine which …

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